Before You Work With Us 2 min read

Do You Offer Payment Plans?

There is no single payment plan, but payment structure is part of every proposal conversation. The schedule is agreed before the contract is signed and is determined by the total project value. Nothing is confirmed until both sides understand exactly what is owed and when.

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How Payment Structure Works

The payment conversation happens at the proposal stage, not after the contract is signed. Once the scope is agreed and the proposal is accepted, the payment schedule is included in the same document. No one starts work without a clear picture of the amounts and the timing.

The structure is determined by the total project value. These are the internal thresholds:

Projects under KES 150,000. Payment is 100% in advance. The full amount is paid before work begins.

Projects from KES 150,000 to KES 400,000. Two equal installments. The first is paid at kickoff to start the project. The second is paid before final files are delivered.

Projects from KES 400,000 to KES 1,000,000. Three equal installments, each tied to a defined milestone. Typically: kickoff, approval of a significant mid-project deliverable such as the brand strategy or logo concept, and final delivery.

Projects above KES 1,000,000. Three to five installments, milestone-based. The specific structure is agreed at proposal stage and reflects the scope and timeline of the engagement.

In every case, the payment structure is written into the contract before the project begins.

Why the Advance Is Non-Negotiable

Across every tier, the project begins with an advance payment. This does not move.

That is not a cash flow preference. It is a commitment filter, and it is an honest one. In practice, clients who are unwilling or unable to pay an advance are significantly more likely to deprioritise feedback windows, delay decisions, and treat the project as something to return to when things settle. The advance signals that the project is a real priority right now.

It is also a fair protection of the studio’s time. Strategy sessions, customer interviews, and design work begin immediately after kickoff. That work has a real cost regardless of what happens downstream.

If the advance is a genuine constraint, the right conversation is about scope and timing, not about removing the advance requirement.

Final Files and the Balance Payment

Final project files are delivered after the final payment is made. This is standard practice across the professional creative industry, in Kenya and globally. It is in the contract, explained at proposal stage, and not a negotiation point.

Knowing this upfront means no one is surprised at handoff. The structure is agreed at the start. The work is done. The files follow the final payment.

Payment Methods

For Kenyan Shilling payments, M-Pesa is accepted within transfer limits. Bank transfer is used for larger amounts. International clients pay via bank transfer. The method is confirmed at the proposal stage.

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